Frequently Asked Questions
Here are the answers to the most common questions
Why use The Southie Shuttle?
- You will not lose your precious parking space painstakingly found after work
- You will have access to the choice of restaurants and shops around our town
- You will have scheduled transportation to and from important appointments
- You will be able to better plan your urban transportation needs
- You will have a designated driver at your service
What is the service mission of The Southie Shuttle?
The Southie Shuttle plans to fill the needs of customers, not otherwise serviced by the T, the taxis or the private liveries to, from and around South Boston - from Castle Island to Fort Point and from Andrew Square to the South Boston Waterfront. For regular individual users, it is a membership service. For restaurants and other businesses, it is a contract service. For seniors, it is a donation fee service with scheduled use periods. For high demand users, it is a premium service.
Where does the Southie Shuttle go?
The Southie Shuttle primary service areas are South Boston’s 02127 and 02210 zip codes. It also services the following destinations: Logan Airport, South Station, Boston Medical Center, Tufts Medical Center, South Bay Shopping Mall, Star Super Market, Morrissey Blvd. More destinations beyond South Boston will be added in the future. Please feel free to suggest new destinations that we should consider.
How does The Southie Shuttle Membership work?
- For the Individual there are two levels of membership – Basic and Premium
- For Senior Citizens there are two levels of membership- Senior Basic and Senior Premium
- For Families there are two levels of member ship – Family Basic and Family Premium
- For Businesses - Restaurants, Hotels, Retail Stores, Organizations, etc there is a Business Membership
What are the future plans of The Southie Shuttle?
Future plans include express commuter service to Downtown and Back Bay, private individual and group transportation service, special event service and concierge-like offerings.
Individual Basic is a free membership and allows you to participate in any of the Business Membership destinations. Reservations are recommended a minimum of 2 hours in advance.
Individual Premium allows for your transport on the commuter express and to any location within South Boston as well as any destination serviced by the Southie Shuttle.
Premium membership is $12.00 a month; commuter express service is $2.00 per one way trip; door to door travel within South Boston is $5.00 per one way trip. Locations with corresponding fees served beyond South Boston are listed on our service locations page. Reservations are recommended a minimum of 2 hours in advance.
Senior Basic is a donation fee for service offered to our senior population age 65+.
The Senior Shuttle is offered Monday – Friday from 10 am through 3 pm, subject to availability, to any South Boston Senior who needs transportation within the South Boston community, as well as to the following locations outside the community: Boston Medical Center, Geiger Gibson Health Center, Tufts Medical Center, Star Market on Morrissey Blvd., and South Bay Mall.
To utilize this service a senior may make a reservation on our website or call our business office at 617-268-4110. In order to accommodate the needs of our senior community, as well as to provide a timely and reliable service, all transportation requests must be made at least 24 hours in advance.
Senior Premium membership is 10.80 a month and $4.50 per one way trip within South Boston. Seniors receive a 10% discount on Individual Premium membership rates. See locations served beyond South Boston and corresponding fees on our service locations page. Reservations are recommended a minimum of 2 hours in advance.
Family Basic is a free membership and allows families to participate in any of the Business Membership destinations. Reservations are recommended a minimum of 2 hours in advance.
Family Premium membership is $20.00 a month; commuter express service is $2.00 per one way trip; door to door travel within South Boston is $5.00 per one way trip for each family member when traveling individually or $4.50 per one way trip when traveling together. See locations served beyond South Boston and corresponding fees on our service locations page. There is no charge for the first child under the age of 12. Children age 12 and under must be accompanied by an adult.
Mandatory car seats are not available from the Southie Shuttle and must be supplied by the family in order for children to be transported. For an explanation of Mass child car seat safety laws go to http://www.dmv.org/ma-massachusetts/safety-laws.php#MA-Child-Car-Seat-Laws.
Reservations are recommended a minimum of 2 hours in advance.
Business Membership is available to any restaurant, hotel, retailer, business or organization located in South Boston. Please contact us to discuss your needs.